ACDService

Description

A call group service

Fields

csi The Common Service Identifier (CSI) of the service
formatted_csi The formatted (human-redable) Common Service Identifier (CSI) of the service
name The name associated with the service
offer_id The unique identifier of the offer this service is associated to
offer_name The name of the offer this service is associated to
commitment_start_date date when the commitment to the offer begins
status The status of this service. Can be one of: 'in_service', 'setup_pending', 'suspended', 'cancelled', 'cancellation_pending'
blocking_status The blocking status of this service. Can be one of: 'pending', 'blocked', or null (non-blocked)
options Return the list of commercial options enabled on this service. Can contain one or several of: 'sms', 'crypt', 'supervision', 'iphone'